Lowongan Kerja Mercedes-Benz Indonesia | The Mercedes-Benz Indonesia offers motivated talents a fascinating environment in a global corporation with a production site for chassis parts, passenger cars and commercial vehicles. We are committed to providing secure employment and exciting career opportunities for our employees.We inspire a team-oriented and open minded corporate culture, which involves our employees through leadership and individual acceptance of delegated responsibilities.
ercedes-Benz Indonesia consist of: PT. Mercedes-Benz Indonesia and PT. Mercedes-Benz Distribution Indonesia.
PT. Mercedes-Benz Indonesia is a 100% foreign investment company, owned by Daimler AG, Stuttgart and Daimler Project Consult, Germany. It is the sole agent, assembler and manufacturer of Mercedes-Benz products for Indonesia.
Mercedes-Benz Distribution Indonesia is a joint ventured company, owned by Daimler AG, Stuttgart, Mercedes-Benz Indonesia and the Indonesian partner. It is the main distributor for Mercedes-Benz in Indonesia and responsible for marketing of Mercedes-Benz products in Indonesia.
Our corporate values are Passion, Respect, Integrity and Discipline to become Excellent.
Sparepart Technician
The role will be responsible for the following activities:
Ensuring valid part numbers
- Verify part numbers of the part catalogue with the factory
- Support Dealership in spare part queries
- Monitoring of spare part demands in different applications
- Using your expertise to predict common spare part demand in different applications
- Create rules for average live time of spare parts to predict damages before they happen
- Supporting fleet Customers with concepts of customer side warehouses
- Research about the availability of our parts on the grey market
- University degree from Mechanical Engineering
- At least 3 years’ experience in automotive industry with practical experience in workshop area trucks repair
- Strong technical knowledge in trucks products/parts
- Good communication in English
- Good knowledge on parts business in Indonesia market
The role will be responsible for the following activities:
KPI development and compiling
- Create a report regarding order and part delivery times
- Compile a monthly dealer report and educate the dealer in proving a report in the correct way as well
- Share a fact sheet regarding our Customer Service performance to support the sales team
- With your deep understanding of the customer service business you point out points for improvement
- Work together with related teams of dealer development and workshop consultant to develop countermeasures
- Conduct a Customer Satisfaction Studies in a proper time interval
- University degree from any engineering, fresh graduates are welcome to apply
- Strong analytical skills
- Orientation to detail and self-driven
- Strong reporting skills, able to product Powerpoint reports
- Good communication in English
